1

Exchang and cooperation between the two sides (site inspection)

Know your customer status, diagnose customer issues, communication of project objectives, scope

The first exchange with customers, initially from the customer to provide more broad and vague information extracted from the scope of consulting projects, the area of clear advice to develop project plans to do to improve the preparation

The drafting of project proposals

 

2

Plan the proposal of the Kaizen project

Analysis of customer status, customer issues to grasp clearly the project objectives, scope

Through a preliminary diagnosis the management of the overall situation of the company, the production and submission of project proposals and entered into the consulting agreement

Plan the proposal of project, preparation of the consulting agreement

3

Signing the contract of kaizen project (set up projects kaizen team)

 

Determine the project objectives, scope; clearly the rights and obligations of both parties to determine the details of mode

Production and regulating the powers and responsibilities of the parties; the selection of suitable staff to set up projects kaizen team

 

Signed consulting contract

4

Enterprise diagnosis

Depth understanding of business, identify problems, analyze the substance of the matter

Through data collection, in-depth interviews, questionnaires and other methods, in-depth and detailed analysis of customer business problems and the pursuit of goals, and identify the factors that cause these problems and points at the same time, feedback to clients. On the information gathered and analysis of the data summarized, and based on customer feedback, for each issue and the various break-depth study, the initial proposed solutions. At this stage the team should fully use the power of customers, listen carefully to customer feedback and correct their own views, and then carefully. Finally, after a collective discussion to determine the optimal solution, submitted to clients to confirm

Correctly grasp the status of enterprises, preparing for Response scheme

5

Project preparation and training

The smooth implementation of the project to lay a solid foundation, beginning training to improve the quality of the team, so that after the departure of the consultant companies to 'self-reliance at the scene'

Institute statute; high-level mobilization; the definition of projects; determine the project period; the two sides work; collecting field data and so on

Institute the details of project implementation; Kaizen team have kaizen awareness

 

6

Project implementation

The implementation of counseling programs to improve business operations and kaizen business performance

Training customer continuously , assistance and counseling customer to program implementation, in accordance with a specific timetable for the completion of stage-by-objectives

High, middle and low level training course; implementation reports; phased project to improve the outcome of

7

Assessment and improvement projects

With the implementation of the optimal methods and the fastest path to reach the improvement of business objectives, create value for the enterprise

According to Deming PDCA loop, with the implementation of the project continuous improvement programs, in project implementation due to changes in the specific circumstances of constant adjustment and improvement of a timely plan of action

Implementation of the project, improve the reporting

8

Completion of the project

Confirmed to improve the indicators and to revenue; improve the team have kaizen skills and independent thinking

Project acceptance; high-level confirmation

Project completion report

9

Countermeasures for Standardization (PDCA continuous improvement)

The outcome of standardization; improve the never-ending, implementation kaizen continuously

To improve the team continued to improve the development of relevant plans and implementation; for the continuous improvement of business revenue, and enhance the competitiveness of the global market

Enterprises continued to increase and improve the indicators and the financial gains